Shipping & Delivery
Our International Shipping Policy:
Our warehouse is located in Melbourne, Australia and all goods are sent from Australia, but we are able to ship to almost anywhere around the world. The shipping fees are as follows:
- International Express Shipping (7 to 10 days) to the USA^ - USD $30
- International Express Shipping (7 to 10 days) to Rest of the World* - USD $15
- Free International Express Shipping (7 to 10 days) for orders over USD $250*
* Remote location surcharge: Our courier services will sometimes add a significant surcharge for deliveries to remote locations. Some locations will have a higher shipping rate than those listed above. If there are additional costs we cannot account for during checkout, and in the event that we cannot absorb the cost, we will contact you with additional information on this surcharge and give you further options.
^ Order to the US: Due to the US government ending tariff exemptions for small goods, our local carrier has stopped delivering to the US. As a result, we are now having to use DHL Express, a costlier option, to deliver our packages. This means higher shipping fees than shipments to the rest of the world. We apologise for this inconvenience.
Custom fee & taxes: You may be liable for additional custom fees and taxes. We strive to ensure duties and taxes for shipments to the US are collected at checkout according to standard practice, but there will be instances where additional fees and taxes may be collected at the customer's end. Please check your country's customs rules before ordering, as Yellow Earth Australia will not be liable for these additional fees that you may incur.